Privacy Policy

1. Introduction

Matto Entertainment ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website (mattoentertainment.com) or book our services. By accessing or using the site, you agree to the terms of this policy.

2. Contact Information

For questions about this policy or to exercise your privacy rights, please contact:

3. Information We Collect

We collect personal information that you voluntarily provide when you inquire about or book our services, including:

• Name and contact details (email address, phone number)
• Event details (event type, date, location, number of guests)
• Payment information (handled securely by our payment processor)
• Any other information you choose to provide in the message fields or during communications
• Event photos and videos captured during the event for service delivery and, where authorized, promotional and marketing purposes (see Section 5 and our Terms of Service, Image Authorization)

We also collect certain technical data automatically when you visit our website, such as IP addresses, browser type, and cookies (see Section 6).

4. How We Collect Information

We collect personal information:

• Directly from you via our booking form, email or phone communications.
• Automatically via cookies and analytics tools when you use our website.
• From third parties who assist in processing payments or providing analytics and marketing services.

5. How We Use Information

We use your information to:

• Process and confirm bookings, manage payments and provide our DJ and photo‑booth services.
• Communicate with you about your event and respond to inquiries.
• Send promotional emails and updates (you may opt out at any time).
• Improve our website and services through analytics.
• Use event photos or videos for promotional and marketing purposes (website, social media, advertising materials), subject to the Image Authorization terms in our Terms of Service. Clients may restrict this use by providing written notice before the event.

We will not use your personal information for purposes unrelated to these without your consent.

6. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to improve user experience, analyze traffic and remember your preferences. Cookies may be first‑party (set by us) or third‑party (set by analytics or advertising providers). You can control cookies through your browser settings. For more information, contact us using the details above.

7. Sharing of Information

We share personal information only as necessary to provide our services or comply with the law. This includes sharing with:

• Payment processors to handle deposits and balances.
• Analytics and marketing service providers to improve our website and communications.
• Partners or subcontractors assisting in delivering services (e.g., substitute DJs).

We do not sell or rent personal information. Third parties may only use your data for the purposes we specify.

8. Data Retention and Security

We retain personal information only as long as needed to fulfill the purposes described in this policy or as required by law. We implement technical and organizational measures to protect personal data against unauthorized access, disclosure or loss. While we strive to protect your information, no electronic transmission or storage is completely secure.

9. Your Rights

Under PIPEDA, you have the right to:

• Access and obtain a copy of the personal information we hold about you.
• Request corrections to inaccurate or outdated information.
• Withdraw consent for certain uses of your data (e.g., marketing emails).

To exercise these rights, please contact us using the details in Section 2. We may ask you to verify your identity before processing such requests.

10. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top and post the updated policy on our website. Continued use of the site after such changes constitutes your acceptance of the updated policy.